Quality policy
In order to fulfill its mission and meet the needs of its customers, the Presidency of ETILFARMA S.A. is committed to meeting the requirements and continuous improvement of the effectiveness of its quality management system aligned with the ISO 9001: 2015 standards.

1. PERSONNEL COMPETENCE
To promote the updating of the competence of the personnel, their active participation in the search for solutions to the problems, failures or deviations detected and proactive leadership focused on preventive measures.

2. MANAGEMENT INDICATORS
To determine decision-making based on the use of management indicators that allow reducing the risks in the resolutions made.

3. QUALIFIED SUPPLIERS
To ensures the quality of its products through the selection of qualified suppliers and effective quality control measures.

4.ETHICS
To instills respect for the ethical framework in all work teams.
